State Farm® Insurance Agent Tom Loughlin

"Run of the mill insurance company. Staff is friendly when selling you a policy (of course) but come across as snarky, short, and unbothered to email you back when it’s time to cancel because their rates are high. Considering new insurance for my business, property, life and auto and will not be giving them an opportunity to quote. If you’re looking for local with very friendly staff, try Pardees (World) or Ryan & Ryan."

"I just worked with Larissa on terminating a policy for a vehicle that I sold. She was extremely friendly, courteous and helpful. Got everything resolved right away. Thank you."

"Larissa was able to review my policies quickly and efficiently. She made suggestions to help lower my rates. She is an asset to your company."

"I recently worked with Larissa on an insurance policy and received the best service. She was kind, conscientious and responsive in her communication. She was able to procure a policy at a much lower rate than other carriers. Very pleased!"

"I’ve been doing business with Tom over 35 years. Never a complaint, his staff has always been the best….Larissa just did a wonderful insurance review and saved me some money! But money is not the ultimate criteria…it’s about personal service and friendship!!! Thankyou for many years of that!….Andy"

"Tom and his staff are terrific. They’re extremely attentive and eager to help. Not to mention their rate was much better than their competitors."

"Everytime I have a question, the agents their answer it very pleasantly. they are all great. The insurance is affordable with excellent coverage. They are honest and give you great options. Just spoke with Niky, super friendly and helpful as always."

"Thank you, Bobbi Jean very much on helping me get lower car insurance and life insurance. You are truly a blessing and I look forward to having you as my insurance specialist."

"I have been a customer with them a few yrs now. i get auto-billed each month for my policy. i got an updated card, called with all the info. Was on the phone with them a bit, wasnt as straight forward as just calling with a new card. Thats ok. Fast forward, i get an email and text saying my insurance will be canceled for non payment. Annoying, but stuff happens. I called them,and while i shoudnt have had to call them again, and take time out of my day again to address something i already addressed- they were not great about it on the phone. ESPECIALLY mike, customer service not there for me. He seemed to find my worry over cancelation funny, and was in no hurry to help when i told him i didnt really have time to spend on the phone. I will be shopping for a company that values my time and has better customer service"

"Wonderful and very kind people, but extremely overpriced premiums. I understand the market, but I realized I was being sorely taken advantage of financially. I switched away and cut my bill in half while ADDING home insurance. Never had a bad interaction with this office though, and definitely would have stayed with this insurance company if it wasn't such a ripoff!"

"Always prompt service and very. helpful"

"Tom and his team are incredibly Professional and will go the extra distance anytime there is an issue. Tom is always in the office and is usually available on Saturday mornings. Great office, Great team!"

"Tom and the staff are all nice to work with and very knowledgeable. They take the time to make sure you are aware of your coverage options. It was also nice to learn that they offer auto loans now. One stop shop for your new vehicle and insurance coverage."

"This office is wonderful! They have been insuring me for years and have always been great , Tom, Melissa and the whole team are very responsive and professional."

"We had the pleasure of working with Michael and Thomas, both were extremely helpful. They saved us money while upping our coverage. They made the process very easy for us. It’s been so helpful having actually people to talk to and help us with all of our insurance needs."

"Putting another truck on road"

"Horrible... Home owners insurance does not cover any kind of water damage to do with anything leaking or sewage. The sewage backed up in my house and cost me 15K worth of damage!! I switched to Liberty Mutual and this was the first question they asked me! If I wanted any coverage for water and sewage. State Farm NEVER asked because they do not cover!"